Frequently Asked Questions:

What kinds of pets do you care for?

We are experienced in the care of most houshold pets.  We care for dogs, cats, birds, fish, rodents, ferrets, reptiles, and rabbits.  If you have an exotic pet needing care please call us.


Are you insured?

We are fully insured through Pet Sitters Associates, LLC.  You may view the coverage details at www.petsitllc.com

Are you bonded?

After careful consideration of all options, Spot Check has chosen to go with an optional property liability rider.  This coverage is similar to a security bond, but offers more extensive protection to our customers.  You may also view the details of the coverage at www.petsitllc.com.

Do you care for pets in your own home?

We currently care for all pets in our charge in the comfort and safety of their own homes.  This provides a secure, familiar environment to pets, thus helping ease the stress of your absence.

What about medications?

We will administer any medications your pet requires as part of the standard service.  We will request detailed information at our initial meeting.  If it is necessary to visit more than twice per day, an extra charge will apply.

How does pet sitting work?

We will make an appointment to meet with you and your pet prior to your travel date.  This allows you the opportunity to get to know us and watch how we interact with your pet, and gives your animal a chance to become familiar with us before you leave.  It also provides us with the opportunity to get to know your pet's individual needs and routines, so that we can provide a consistent experience for them while you are away.  During this initial visit, we will take notes and ask questions to make sure we have the information necessary to care for your pet as closely to the way in which you do.  Key pick up, drop off or storage are usually arranged at this time as well.  Then, when it's time for you to travel, we will visit your home twice a day and provide food, water, play time, t.l.c.,  and any medication needed.  We will also clean up any "accidents," bring in the mail and newspaper, water plants,adjust blinds and rotate the lighting to give the house a "lived in" look while you are gone.  

How do daily visits work?

Daily visits are designed to ease the lonliness of pets during long working hours.  We will make an appointment for an initial consultation, similar to a pet sitting consultation.  Then, we will come visit your pet every weekday between the hours of 11 a.m. and 1 p.m. to provide playtime and exercise as well as a chance for pets to relieve themselves.  We will clean up any "accidents" and provide you with a weekly report.


 

If you have any further questions, please feel free to contact us!  You can e-mail us at sneighbors@spotcheckpetservices.com, or call (210)412-1892.